We install, configure and operate your monitoring tools on-site and in the cloud.
Using our best-in-class Open Source monitoring tools.
We automate and operate your tools on-site and in the cloud.
Using our best-in-class Open Source automation and operations tools.
Today, most customers use monitoring tools to continually keep their infrastructures at the expected service delivery level.
However, it requires specialized skills, tools and effort to setup and maintain the monitoring of complex environments. This can become very time consuming and costly. The rise of cloud environments only adds to this complexity and pressing challenge.
We therefore offer you Intelligent Monitoring as a Managed Service that:
Application observability, refers to the telemetry produced by services and is divided into three major verticals:
For an application to be observable, the three verticals must be implemented together. Logging alone will not be enough as are the metrics. Observability can be enhanced by end-user measurements.
MonitorNow uses the three verticals in application performance monitoring.
MonitorNow for ICT is a modular and highly scalable infrastructure monitoring tool based on monitoring packs designed for specific IT infrastructure technologies. All monitoring packs provide comprehensive monitoring for the technology they are designed to monitor. MonitorNow provides best practices monitoring:
We deliver monitoring content based on our experience and best practices in monitoring, without the burden of configuration and customizations.
Our Monitoring Packs support most of the common ICT technologies, including network, security, systems, SAN, virtualization and applications. And when a Monitoring Pack for a technology is not available, we build it for you.
We have an extensive catalog of pre-defined Monitoring Packs that can further be tuned to your environment.
Operations is a costly business. Automation enables you to reduce costs while increasing effectiveness and focus your valuable staff on higher value tasks.
By using unattended automation to reduce the number of times people need to touch systems, you can increase the service to your customer and users while systematically reducing costs. This allows operators to focus on higher-value work and it also leads to an improvement in the operator-to-server ratio.
We therefore offer you Automated Managed Operations as a Managed Service that:
Operations in a DevOps environment focusses on the management of the digital transformation environment, which, in most cases is an application container environment with software deployments that come in rapid succession through a CI/CD pipeline.
Optimization of operations requires automation to a degree that is satisfactory for quick and controlled deployments of applications or application elements. The steps to take in automation are:
OpsNow for ICT focusses on automation and improvements of your day-to-day operations. The goal is to remove part of the pressure of the operations department by automating tasks that today are largely done manually. MonitorNow provides operations automation for:
We deliver automations based on our experience and best practices in operations.